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| 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 | 'use client'; /** * ResponseEditor - Form for creating/editing canned responses */ import React, { useState } from 'react'; import { CannedResponse } from '@/types/support'; import { Icon } from '@/components/ui/icons'; export interface ResponseEditorProps { /** Response to edit (undefined for create) */ response?: CannedResponse; /** Save handler */ onSave: (data: Partial<CannedResponse>) => Promise<void>; /** Cancel handler */ onCancel: () => void; } const CATEGORIES = [ 'General', 'Greeting', 'Order Issues', 'Shipping', 'Returns', 'Technical', 'Closing', ]; export default function ResponseEditor({ response, onSave, onCancel}: ResponseEditorProps) { const isEditing = Boolean(response); const [saving, setSaving] = useState(false); const [error, setError] = useState<string | null>(null); const [tagInput, setTagInput] = useState(''); const [formData, setFormData] = useState({ title: response?.title || '', content: response?.content || '', shortcut: response?.shortcut || '', category: response?.category || 'General', tags: response?.tags || [], isActive: response?.isActive ?? true}); const handleAddTag = () => { const tag = tagInput.trim().toLowerCase(); if (tag && !formData.tags.includes(tag)) { setFormData((prev) => ({ ...prev, tags: [...prev.tags, tag]})); setTagInput(''); } }; const handleRemoveTag = (tagToRemove: string) => { setFormData((prev) => ({ ...prev, tags: prev.tags.filter((t) => t !== tagToRemove)})); }; const handleSubmit = async (e: React.FormEvent) => { e.preventDefault(); setSaving(true); setError(null); try { await onSave(formData); } catch (err) { setError(err instanceof Error ? err.message : 'Save failed'); } finally { setSaving(false); } }; return ( <div className="bg-white rounded-lg border border-gray-200 p-6"> <h2 className="text-lg font-semibold text-gray-900 mb-4"> {isEditing ? 'Edit Response' : 'Create Response'} </h2> {error && ( <div className="bg-red-50 text-red-700 px-4 py-3 rounded-lg mb-4"> {error} </div> )} <form onSubmit={handleSubmit} className="space-y-4"> {/* Title */} <div> <label className="block text-sm font-medium text-gray-700 mb-1"> Title <span className="text-red-500">*</span> </label> <input type="text" value={formData.title} onChange={(e) => setFormData((prev) => ({ ...prev, title: e.target.value }))} required className="w-full px-4 py-2 border border-gray-300 rounded-lg focus:outline-none focus:ring-2 focus:ring-blue-500" placeholder="e.g., Order Status Inquiry" /> </div> {/* Content */} <div> <label className="block text-sm font-medium text-gray-700 mb-1"> Content <span className="text-red-500">*</span> </label> <textarea value={formData.content} onChange={(e) => setFormData((prev) => ({ ...prev, content: e.target.value }))} required rows={6} className="w-full px-4 py-2 border border-gray-300 rounded-lg focus:outline-none focus:ring-2 focus:ring-blue-500 resize-none" placeholder="Type your response template..." /> <p className="text-xs text-gray-500 mt-1"> Use placeholders like {'{{customer_name}}'}, {'{{order_number}}'}, {'{{product_name}}'} for dynamic content. </p> </div> <div className="grid grid-cols-1 sm:grid-cols-2 gap-4"> {/* Shortcut */} <div> <label className="block text-sm font-medium text-gray-700 mb-1"> Shortcut </label> <div className="flex items-center"> <span className="text-gray-500 mr-1">/</span> <input type="text" value={formData.shortcut} onChange={(e) => setFormData((prev) => ({ ...prev, shortcut: e.target.value.toLowerCase().replace(/[^a-z0-9-]/g, '')}))} className="flex-1 px-4 py-2 border border-gray-300 rounded-lg focus:outline-none focus:ring-2 focus:ring-blue-500" placeholder="order-status" /> </div> <p className="text-xs text-gray-500 mt-1"> Quick access shortcut (lowercase, no spaces) </p> </div> {/* Category */} <div> <label className="block text-sm font-medium text-gray-700 mb-1"> Category </label> <select value={formData.category} onChange={(e) => setFormData((prev) => ({ ...prev, category: e.target.value }))} className="w-full px-4 py-2 border border-gray-300 rounded-lg focus:outline-none focus:ring-2 focus:ring-blue-500" > {CATEGORIES.map((cat) => ( <option key={cat} value={cat}> {cat} </option> ))} </select> </div> </div> {/* Tags */} <div> <label className="block text-sm font-medium text-gray-700 mb-1"> Tags </label> <div className="flex flex-wrap gap-2 mb-2"> {formData.tags.map((tag) => ( <span key={tag} className="inline-flex items-center gap-1 px-2 py-1 bg-gray-100 text-gray-700 text-sm rounded" > {tag} <button type="button" onClick={() => handleRemoveTag(tag)} className="text-gray-400 hover:text-gray-600" > <Icon name="close" size={12} /> </button> </span> ))} </div> <div className="flex gap-2"> <input type="text" value={tagInput} onChange={(e) => setTagInput(e.target.value)} onKeyDown={(e) => { if (e.key === 'Enter') { e.preventDefault(); handleAddTag(); } }} className="flex-1 px-4 py-2 border border-gray-300 rounded-lg focus:outline-none focus:ring-2 focus:ring-blue-500" placeholder="Add a tag..." /> <button type="button" onClick={handleAddTag} className="px-4 py-2 bg-gray-100 text-gray-700 rounded-lg hover:bg-gray-200" > Add </button> </div> </div> {/* Active Toggle */} <label className="flex items-center gap-2"> <input type="checkbox" checked={formData.isActive} onChange={(e) => setFormData((prev) => ({ ...prev, isActive: e.target.checked }))} className="h-4 w-4 text-blue-600 rounded border-gray-300" /> <span className="text-sm text-gray-700">Active</span> </label> {/* Actions */} <div className="flex items-center justify-end gap-4 pt-4 border-t border-gray-200"> <button type="button" onClick={onCancel} className="px-4 py-2 text-gray-700 hover:text-gray-900" > Cancel </button> <button type="submit" disabled={saving} className="px-6 py-2 bg-blue-600 text-white rounded-lg hover:bg-blue-700 disabled:opacity-50" > {saving ? 'Saving...' : isEditing ? 'Update' : 'Create'} </button> </div> </form> </div> ); } |